Assistant Manager at Commercial Bank

Assistant Manager - Contact Center –Commercial Bank

Position:

Assistant Manager - Contact Center

Organization:

Commercial Bank

Qualifications:

A Bachelor's degree in Business Administration, Management, or a related field is required, along with at least 5 years of supervisory experience in a reputable contact center. Candidates should have proven experience in workforce management, service quality monitoring, and compliance with PCI DSS and ISO 27001:2022 standards. Strong command of MIS tools and reporting systems is necessary, and professional certifications in Contact Center Management, Information Security, or Quality Assurance are preferred. Exposure to the banking/financial services industry and experience in BCP frameworks and cost optimization initiatives are also expected.

Contact Information:

N/A

Organization	Commercial Bank
Position	Assistant Manager - Contact Center
Closing Date	N/A
Source	CA Job Bank

Please refer to the official job advertisement for full qualification details.

සම්පුර්ණ සුදුසුකම් සඳහා නිල රැකියා දැන්වීම බලන්න.

DISCLAIMER

The information provided here is for general guidance only. We aim to ensure accuracy, but errors may occur. Please check the official advertisement for the most reliable and updated information.

මෙහි දක්වා ඇති තොරතුරු ඔබ දැනුවත් වීම සඳහා පමණි. අප නිවැරදි තොරතුරු ලබාදීමට උත්සාහ කරන අතර දෝෂ විය හැක. නිවැරදි සහ යාවත්කාලීන තොරතුරු සඳහා නිල දැන්වීම බලන්න.

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ඔබ මෙම වෙබ්අඩවියේ සබැඳි ක්ලික් කළහොත්, ඔබ වෙනත් වෙබ්අඩවියකට යොමු විය හැක. ආපසු පැමිණීමෙන් ඔබට නැවත බලන්න හෝ අයදුම් කළ හැකිය.

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